Contact the Luma3DS Team

At Luma3DS, we pride ourselves on being a community-driven project. Whether you have discovered a technical bug, wish to contribute to our open-source repository, or have questions regarding our firmware capabilities, we are here to guide you toward the right resources.

Technical Support and Troubleshooting

Because Luma3DS is a sophisticated piece of system software, most issues can be resolved through our extensive documentation. Before reaching out, we highly recommend checking our latest release notes on our homepage to ensure you are running the most current version.

• For Installation Help: We recommend the community-standard guides which provide step-by-step instructions for every console model.

• For Bug Reports: If you have found a reproducible system crash or a bug within the Rosalina menu, please open an “Issue” on our official GitHub repository. This is the fastest way to get your report seen by our lead developers.

Development and Contributions

Are you a developer interested in improving the 3DS ecosystem? We welcome pull requests and technical suggestions. The Luma3DS project thrives on the expertise of the community. If you have a feature idea or a code optimization, please reach out via our development channels or submit your code directly for review.

Direct Contact Information

For general questions regarding the site, partnership inquiries, or media requests, you can reach our administration team through the following channels. Please note that while we monitor these feeds, we cannot provide individual “one-on-one” tech support via email; for technical support, please use our community Discord or forums.

• Primary Email: cloudcorex4@gmail.com

• Phone Support: +971 55 912 8238

• Physical Address: 21425 Glacier Hwy, Juneau, Alaska, 99801, USA

Response Times

We are a team of dedicated volunteers and hobbyists. While we strive to review all messages sent to cloudcorex4@gmail.com within 48–72 hours, response times may vary depending on the complexity of the inquiry. We appreciate your patience as we work to keep Luma3DS the best custom firmware in the world.

Thank you for being part of our journey to keep the 3DS hardware alive and better than ever.